Concrete floors are beautiful when done right—and a huge pain to remove or resurface if done incorrectly. This is why it’s important to choose a flooring contractor that will help you create the polished concrete floors of your dreams! In the following section, we will break down the top five qualities your flooring contractor should have.
1. Qualifications: It won’t do you much good to work with an unlicensed or uninsured contractor. Whether you’re renovating your home or business, the cost of flooring is a significant investment—but it’s not an area to cut corners. Ask your contractor about their license and insurance coverage; this ensures you are not only remaining on the right side of the law but that you are covered should an accident occur. In fact, most contractors include their license number on their business cards, so you can easily verify that their license is unexpired.
2. Expertise: Does the flooring contractor in question specialize in a particular field, or are they more of a generalist? How many years of experience do they have working with your preferred material(s)? Is the flooring contractor of interest recommended by any corollary contractors, such as electricians or plumbers? If you are looking for a simpler flooring job, you may be able to get away with taking a risk on a contractor who’s just starting out—but for more advanced projects, you’ll want an expert.
3. References and client reviews: Of course, sometimes you have to read public reviews with a grain of salt—but it’s always a good idea to ask your flooring contractor for references. Once you do this, follow up. Call their references and ask about the quality of their work, their turnover rate, their tidiness, and whatever else may come to mind. This can help build trust in your flooring contractor and make the process a lot less stressful for all parties.
4. Transparency about the process: If you’re hiring a flooring contractor to come and service your home or business, chances are you aren’t a flooring contractor. This means that you are bound to have questions, ranging in everything from price to timeline. Ask yourself if your flooring contractor would be easy to work with, or if it’s challenging to get ahold of them if you have a question. Make note of those who take the time to have a conversation with you and honor the significant commitment you are both about to undergo. The more transparent they are about their practices, methods, and crew, the better.
5. Professionalism: Do you want a flooring contractor who comes in, causes problems for other corollary contractors, damages your property, or has untrustworthy employees? Has your flooring contractor told you in advance about any potential for hazards with the project, or areas where the price might increase? It is one thing to physically complete a job, but it is another to do it without negatively impacting the people or property around the floor—so choose your contractor wisely! Finding a contractor with integrity will put your mind at ease and prep you for a much more positive experience.